Non-Conformance Management of projects

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Comprehensive resource on NCR Management

Meaning the management of Non-Conformity in large projects*. These are received as NCRs (Non-Conformance Reports) or deviation requests from contractors or other stakeholders, or through an audit or verification process.

The concepts are explained here - including the what, when, how and why of managing non-conformance.

Confused about the terms used? - don't know your exception from your deviation? - don't worry! Everybody mixes the terms, so we will explain the meaning, and how they get mixed up.

Management of Nonconformity is a core part of Quality Management as described in ISO 9000 and other standards.
Of great importance in many industries, including engineering and construction projects; pharmaceutical; and software development there appears to be little standardisation in the actual use of terms. If you do not agree with the definitions given here then contact us - and also check to see if your interpretation of the meaning is given in green at the bottom of the page.

This site is non-commercial. We do not sell software or consultancy services. You can ask questions and seek advice. Detailed advice might need to be provided by a third party.

* By 'large project' we typically mean a development, construction or demolition project involving multiple main contractors that will run for several years and cost from hundreds of millions of dollars up to many billions of dollars. Megaprojects have a budget over one billion dollars.

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